Question's List

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Gather in team and write down all the questions that come to your mind regarding the topic you are planning to work with. This is a good way to start your design process, to undersand what you know, doubt or have no idea about. The list can be kept along the research phase, it can be a good start to prepare interviews, brainstormings and it can be used during co-creative sessions.
You can ask yourself about who are the people involved, their relations (like a stakeholders map), what do they need, what would they use/do instead... Maybe some people in your team will already have answers or the same questions.